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Freight Insurance

Freight Insurance

Give yourself peace of mind today and buy insurance for your cargo or household goods today.

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Quality Control Inspections

Quality Control Inspections

Find Faults at the Factory Floor rather than at your door with our Quality Control Inspections.

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International Payments

International Payments

Save Money on Exchange Rates and Banking Fees with our online International Payments Service.

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Home China Contact Centre Services

China Contact Centre Services

Our China Contact Centre offers a wide range of multi-channel China Customer Support Services which allow you to grow your sales opportunities in China. All of our contact centre services are available at local times in China.

Find Potential Buyers in China

Do you want a cost effective way to find customers for your products in China? Our China Buyer Finder Service can identify potential customers in China for your products.

Chinese Telephone Support Services

Do you want to grow sales, project your company image & provide a delightful customer experience to your Chinese customers? Our China telephone Customer Support Services will help you to achieve this.

Have an office in China with none of the Hassle     

A virtual office in China is a wonderful way to test the waters of China before jumping in, even if you eventually plan to have a physical office in China further down the line. 

 

Chinese Mobile Media Services

Improve your customer service and increase sales opportunities in China by utilizing our expertise in dealing with Marketing and Promotional campaigns on mobile platforms such as WeChat. 

Support your Chinese Customers via Email

We ensure that emails from Buyers in China are replied to, in Chinese, within 2 hours. In fact our China Call Centre aims to respond to 90% of all emails from Chinese Customers within one hour.

Immediate Customer Support on your website for Chinese buyers

Have a Chinese Live Chat Solution where Chinese visitors to your website can ask questions and receive answers in Chinese. Avoid time zone issues.